Meet the People Behind Your Closing
A Team Built on Experience, Communication, and Trust
Our team combines deep title experience, clear communication, and a commitment to guiding clients through a smooth and secure closing process. While only our public-facing team is listed here, every member of Cleveland Home Title plays an important role in delivering a dependable, well-coordinated closing experience..
Why We Limit Staff Names Online
Real estate transactions are a major target for spoofing and impersonation attempts.
To protect both clients and staff:
We do not publicly list the names or direct contact information of our escrow, processing, or closing team.
Only our sales team—who already operate in public, relationship-based roles—appears on this page.
This policy significantly reduces the risk of fraud, ensures clients always communicate through verified channels, and helps protect every transaction.
Sales Team
Bill Craighead
Managing Partner/Sales Lead
20+ years of real estate and title experience, supporting agents, lenders, and investors with clarity, responsiveness, and a focus on smooth transaction flow.
Phone: 216-773-0326
Gina Cole
Business Development Consultant/Partner
Phone: 216-513-3596
Email: gcole@clevelandhometitle.com
Ron Peyton
Business Development Consultant
Strong communication, quick follow-through, and support for agents and lenders at every stage of the transaction.
Phone: 216-406-1171
Denise Klag
Associate VP
Provides exceptional support to agents, buyers, and sellers with professionalism and consistent communication.
Phone: 440-213-6710
Email: dklag@clevelandhometitle.com
Amie Delavega
Business Development Consultant
Phone: 216-965-7404
Mike McHale
Business Development Consultant
Phone: 440-503-2997
Bill Beck
Regional VP
Phone: 216-225-8191
Email: bbeck@clevelandhometitle.com
Legal Team
Norm Incze, Esq.
Partner/Legal Counsel
Phone: 216-210-9501
Title & Escrow
Operations Roles
Escrow Officers & Closers
Guide buyers, sellers, agents, lenders, and investors through signing, settlement, and final coordination.
Title Examiners & Search Specialists
Experts in public records, liens, judgments, taxes, and clearance for residential, commercial, and investor files.
Post-Closing & Recording Team
Ensures accurate document recording, manages disbursements, and issues final title policies.
Client Support & Transaction Coordination
Schedules signings, tracks file progress, verifies identity, and provides proactive communication.
